Refunds and Return Policy

If not completely satisfied, please email us at to arrange a refund within 15 days of purchase (less original shipping charge)

If for some reason your Acuball is damaged through normal use, simply email us for a returns authorization within 30 days at A replacement will be sent as soon as possible.

We cannot refund or replace Acuballs purchased through another vendor. You must refer to that vendor’s specific return/refund policy and contact them directly.